Frequently Asked Questions
Is the filter custom made or is OEM available?
Yes, of course, just offer your required specifications and drawings.
Can you produce products according to a given sample?
Yes, we can produce according to your samples or technical drawings. We can build molds and fixtures.
What's the payment terms?
T/T (bank transfer) 30% as deposit, and 70% before delivery. We will show you a photo of the packaged goods before you pay the balancing cost.
What are your terms of delivery?
(1) FOB (2) CFR (3) Delivery terms: CIF.
How is your delivery time?
Generally, according to the MOQ qty, it takes 5-7 working days after receiving your advance payment. The specific delivery time depends on the model and quantity of your order.
What is your sample policy?
We can supply samples if we have stock, but customers need to pay for the samples cost and the courier cost first, and we will refund the samples cost on your next order.
Tolev Auto
